Privacy Policy

1) Information About the Collection of Personal Data and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is TwinPeaks – Anne Fritsch & Sebastian Saupe GbR, Hauptstraße 62, 07937 Langenwolschendorf, Germany, Tel.: +49 30 577 08 7555, Fax: +49 30 577 08 7559, Email: mail@tpte.de. The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser line.

2) Data Collection When Visiting Our Website

When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

  • Our visited website

  • Date and time at the moment of access

  • Amount of data sent in bytes

  • Source/reference from which you came to the page

  • Browser used

  • Operating system used

  • IP address used (if applicable: in anonymized form)

The processing is carried out according to Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

3) Hosting Content Delivery Network

Hosting by Squarespace
We use the website building system of Squarespace, Le Pole House, Ship Street Great, Dublin 8, Ireland (“Squarespace”), for the purpose of hosting and displaying the site content based on processing on our behalf. All data collected on our website is processed on Squarespace’s servers. As part of the aforementioned services by Squarespace, data may also be transferred to Squarespace Inc., 8 Clarkson St, New York, NY 10014, USA, for further processing on behalf of Squarespace. For more information on Squarespace’s data protection, please visit the following website: https://de.squarespace.com/privacy/
Further processing on servers other than those mentioned above from Squarespace only takes place within the framework communicated below.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”), others remain stored on your device for a longer time and enable the saving of page settings (so-called “persistent cookies”). In the latter case, you can find the storage duration in the overview of the cookie settings in your web browser.
If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, in accordance with Art. 6 (1) (a) GDPR in the case of consent given or in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally.
Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contact

When contacting us (e.g., via contact form or email), personal data is processed – exclusively for the purpose of handling and responding to your request and only to the extent necessary. The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal retention obligations to the contrary.

6) Data Processing When Opening a Customer Account

In accordance with Art. 6 (1) (b) GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. The data required for account opening can be found in the input mask of the corresponding form on our website. Deletion of your customer account is possible at any time and can be done by sending a message to the controller’s address mentioned above. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been fully processed, no legal retention periods are opposed, and we have no legitimate interest in continued storage.

7) Comment Function

As part of the comment function on this website, in addition to your comment, information on the time of comment creation and the commenter name you have chosen are stored and published on this website. Furthermore, your IP address is stored for security reasons to enable attribution to the author in case of unlawful comments. Your email address is stored for the purpose of contacting you in case a third party should claim that your published content is unlawful.

8) Data Processing for Order Handling

8.1 To the extent necessary for the contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) (b) GDPR.

If we owe you updates for goods with digital elements or digital products based on a corresponding contract, we process the contact details (name, address, email address) you provided during the order to personally inform you about upcoming updates within the legally prescribed period through appropriate communication channels (e.g., by mail or email) as part of our legal information obligations in accordance with Art. 6 para. 1 lit. c GDPR. Your contact details are used strictly for the purpose of notifications about updates we owe you and are processed by us only to the extent necessary for the respective information.

To process your order, we also work with the following service provider(s) who assist us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2 Use of Payment Service Providers (Payment Services)

– Apple Pay
If you choose the payment method “Apple Pay” from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment is processed via the “Apple Pay” function of your iOS, watchOS or macOS device by charging a payment card stored with “Apple Pay”. Apple Pay uses security features integrated into your device’s hardware and software to protect your transactions. To authorize a payment, you must enter a code previously set by you and verify it using your device’s “Face ID” or “Touch ID” function.
For the purpose of payment processing, your information provided during the ordering process along with information about your order is forwarded to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to complete the payment. The encryption ensures that only the website where the purchase was made can access the payment data. After the payment is made, Apple sends your device account number and a transaction-specific, dynamic security code to the original website to confirm the payment’s success.
If personal data is processed in the described transmissions, the processing is solely for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR.
Apple retains anonymized transaction data, including the approximate purchase amount, approximate date and time, and whether the transaction was successfully completed. The anonymization completely excludes any personal reference. Apple uses the anonymized data to improve “Apple Pay” and other Apple products and services.
If you use Apple Pay on iPhone or Apple Watch to complete a purchase made through Safari on Mac, the Mac and authorization device communicate via an encrypted channel on Apple’s servers. Apple does not process or store any of this information in a format that could identify you personally. You can disable the ability to use Apple Pay on your Mac in your iPhone settings. Go to “Wallet Apple Pay” and disable “Allow Payments on Mac”.
Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/en-us/HT203027
– PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “Purchase on Account” or “Installment Payment” via PayPal, we forward your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing.
For the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “Purchase on Account” or “Installment Payment” via PayPal, PayPal reserves the right to conduct a credit check. For this purpose, your payment data may be forwarded to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR based on PayPal’s legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check regarding the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, but not exclusively, are included in the calculation of the score values. For further data protection information, including the credit agencies used, please refer to PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
– PayPal Checkout
This website uses PayPal Checkout, an online payment system from PayPal, which consists of PayPal’s own payment methods and local payment methods from third-party providers.
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – “Pay Later” via PayPal, we forward your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), as part of the payment processing. The transfer is made in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for the payment processing.
PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – “Pay Later” via PayPal. For this purpose, your payment data may be forwarded to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR based on PayPal’s legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check regarding the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, but not exclusively, are included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
When selecting the PayPal payment method “Invoice Purchase,” your payment data will first be transmitted to PayPal for payment preparation, after which PayPal will forward it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (“Ratepay”) for payment execution. The legal basis is Art. 6 para. 1 lit. b GDPR in each case. In this case, RatePay conducts an identity and credit check in its own name to determine creditworthiness according to the principle already mentioned above and forwards your payment data to credit agencies based on the legitimate interest in determining creditworthiness in accordance with Art. 6 para. 1 lit. f GDPR. A list of the credit agencies that Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/
When using the payment method of a local third-party provider, your payment data will first be forwarded to PayPal for payment preparation in accordance with Art. 6 para. 1 lit. b GDPR. Depending on your selection of an available local payment method, PayPal will then transmit your payment data for payment execution in accordance with Art. 6 para. 1 lit. b GDPR to the respective provider:
– Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)
– iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
– giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main
– bancontact (Bancontact Payconiq Company, Rue d’Arlon 82, 1040 Brussels, Belgium)
– blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
– eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
– MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
– Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
For further information regarding data protection, please refer to PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
– Stripe
If you choose a payment method from the payment service provider Stripe, the payment is processed via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on your information provided during the ordering process along with the information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. For more information about Stripe’s privacy policy, please visit https://stripe.com/de/privacy#translation.
Stripe reserves the right to perform a credit check based on mathematical-statistical procedures to safeguard the legitimate interest in determining the user’s ability to pay. The personal data necessary for a credit check and received as part of the payment processing may be transmitted by Stripe to selected credit agencies, which Stripe discloses to users upon request. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among others, but not exclusively, are included in the calculation of the score values. Stripe uses the result of the credit check regarding the statistical probability of payment default for the purpose of deciding on the authorization to use the chosen payment method.
You can object to this processing of your data at any time by sending a message to Stripe or the commissioned credit agencies.
However, Stripe may remain entitled to process your personal data if this is necessary for contractual payment processing.

9) Online Marketing

Use of Affiliate Programs

– Own Affiliate Program
In connection with the product presentations on our website, we maintain our own affiliate program, within which we provide interested third-party site operators with partner links for placement on their websites that lead to our offers. Cookies are used for the affiliate program, which are generally set on the partner site after clicking on a corresponding partner link and for which we are therefore not responsible under data protection law. Cookies are small text files that are stored on your device to trace the origin of transactions (e.g., “sales leads”) generated through such links. Among other things, we can recognize that you have clicked on the partner link and have been redirected to our website. This information is needed for payment processing between us and the affiliate partners. If the information also contains personal data, the described processing is carried out on the basis of our legitimate financial interest in the processing of commission payments in accordance with Art. 6 para. 1 lit. f GDPR.
If you want to block the evaluation of user behavior via cookies, you can set your browser to inform you about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally.

10) Web Analytics Services

– Squarespace Analytics
This website uses the web analytics service “Squarespace Analytics”, operated by the service provider Squarespace, Le Pole House, Ship Street Great, Dublin 8, Ireland (“Squarespace”). With the help of Squarespace, pseudonymized visitor data is collected, analyzed, and stored. From this data, pseudonymized usage profiles can be created and evaluated for the same purpose. Squarespace uses so-called “cookies”, which are small text files stored locally in the cache of the site visitor’s internet browser. These cookies serve, among other things, to recognize the browser, thus enabling a more accurate determination of statistical data. The user’s IP address data is also collected, but it is immediately pseudonymized after collection and before storage to exclude personal relatability. The information generated by cookies may be transferred to a Squarespace server in the USA and stored there, but will at no time be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym.
All processing described above, particularly the setting of cookies to read information on the device used, will only be carried out if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

11) Site Functionalities

Use of YouTube Videos
This website uses the YouTube embedding function to display and play videos from the provider “YouTube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
The extended data protection mode is used here, which according to the provider only starts storing user information when the video(s) is/are played. When the playback of embedded YouTube videos is started, the provider “YouTube” uses cookies to collect information about user behavior. According to YouTube, these serve, among other things, to capture video statistics, improve user-friendliness, and prevent abusive practices. If you are logged in to Google, your data will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right. Within the scope of using YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA.
Regardless of whether the embedded videos are played, a connection to the Google network is established every time this website is accessed, which may trigger further data processing operations without our influence.
All processing described above, particularly the reading of information on the end device used via the tracking pixel, will only be carried out if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. Without this consent, YouTube videos will not be used during your site visit.
You can revoke your given consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “Cookie Consent Tool” provided on the website or through alternative options communicated to you on the website.
For more information about data protection on “YouTube”, please refer to the YouTube Terms of Service at https://www.youtube.com/static?template=terms and Google’s privacy policy at https://www.google.de/intl/de/policies/privacy

12) Tools and Miscellaneous

12.1 – sevDesk
For accounting purposes, we use the service sevDesk of the cloud-based accounting software from sevDesk GmbH, Hauptstraße 115, 77652 Offenburg.
SevDesk processes incoming and outgoing invoices as well as bank transactions of our company, if applicable, to automatically record invoices, match them to transactions, and create financial accounting in a semi-automated process.
If personal data is processed in this context, the processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in efficient organization and documentation of our business transactions.
For more information about sevDesk GmbH, the automated processing of data, and the data protection regulations, please visit https://sevdesk.de/sicherheit-datenschutz/

12.2 Cookie Consent Tool

This website uses a so-called “Cookie Consent Tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “Cookie Consent Tool” is displayed to users when they access the site in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking a box. By using this tool, all cookies/services requiring consent are only loaded when the respective user grants consent by ticking the box. This ensures that such cookies are only set on the user’s device if consent has been given.
The tool sets technically necessary cookies to store your cookie preferences. In principle, no personal user data is processed.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
A further legal basis for the processing is Art. 6 para. 1 lit. c GDPR. As the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
Further information about the operator and the settings of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.

13) Rights of the Data Subject

13.1 The applicable data protection law grants you the following data subject rights (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective exercise requirements:

  • Right of access pursuant to Art. 15 GDPR;

  • Right to rectification pursuant to Art. 16 GDPR;

  • Right to erasure pursuant to Art. 17 GDPR;

  • Right to restriction of processing pursuant to Art. 18 GDPR;

  • Right to notification pursuant to Art. 19 GDPR;

  • Right to data portability pursuant to Art. 20 GDPR;

  • Right to withdraw consent pursuant to Art. 7 para. 3 GDPR;

  • Right to lodge a complaint pursuant to Art. 77 GDPR.

13.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

14) Duration of Storage of Personal Data

The duration of storage of personal data is determined by the respective legal basis, the processing purpose and – if applicable – additionally by the respective statutory retention period (e.g., commercial and tax law retention periods).

When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject revokes their consent.

If there are statutory retention periods for data that is processed within the scope of legal or similar obligations on the basis of Art. 6 (1) (b) GDPR, this data will be routinely deleted after expiry of the retention periods if it is no longer required for the fulfillment or initiation of a contract and/or if we no longer have a legitimate interest in further storage.

When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object pursuant to Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.